Maimonides On Demand Virtual Visits

Young woman sitting on her sofa speaking with a female doctor on her tablet during a virtual care session.

Connect in a Few Easy Steps

Use the link below to sign up online or to connect to the iOS (iPhone) or Android app stores to download the Amwell app and enroll from your smartphone or tablet. Maimonides has partnered with Amwell – a leading provider of telemedicine technology – to support our virtual care initiatives.

Create your Amwell account with your email address, set your password, and enter Service Key “MAIMO”

24 Hours a Day, Every Day

Need to see a provider right now? Maimonides offers On Demand virtual visits around the clock, including weekends. On Demand virtual visits cost $49, charged to your credit card.


Already have a Maimonides Provider?

Please contact your current Maimonides provider to see if a phone or virtual visit is appropriate for the care you need. CLICK HERE to learn more about convenient, scheduled virtual visits.

A young woman and her female child sitting by a table speaking with a female doctor on a laptop during a virtual care session.

Conditions We Treat

  • Allergies
  • Bruises
  • Constipation
  • Cough
  • Fever
  • Flu
  • Mild Abdominal Pain
  • Mild Head Injury
  • Mild Headache
  • Musculoskeletal Pain (Sprains, Strains, & Lower Back Pain)
  • Pink Eye
  • Rash
  • Runny Nose
  • Sinus pain
  • Sore throat
  • Stye
  • Urinary Tract Infection
  • Vomiting and/or Diarrhea

Your provider will determine if a virtual visit is appropriate for your specific symptoms and may refer you to emergency care, an in-person exam, or specialty follow-up as needed.

Frequently Asked Questions

A virtual visit is an easy way for you to connect with a provider on your computer or mobile device, without leaving the comfort of your own home. Signing up is quick and easy.

No, you can only access Maimonides’ On Demand virtual visits if you are located in New York State. If you have changed locations since initial enrollment, please open Amwell (either the website or app) and change your Location to New York. 

A virtual visit is an ideal option if you are experiencing a non-emergency condition.

If you or a loved one are suffering from a life-threatening condition, you should go to a hospital emergency room or call 911.

You can use your mobile phone, tablet, laptop or desktop computer, as long as it has video camera streaming capabilities. Wi-Fi is the best way to connect for a virtual visit, but a cellular connection may work if you have a strong signal (3 or 4 bars). 

Maimonides is partnering with Amwell (formerly known as American Well), a leading provider of telehealth solutions, to offer virtual visits to our patients.

On Demand virtual visits cost $49, charged to your credit card.

By engaging in an On Demand virtual visit, you are proceeding as a self-pay patient.  No insurance information will be collected, and no claim will be filed with any insurer on your behalf.  You can access your Amwell account online and download a receipt that you may be able to submit to your insurer.

Some providers are able to conduct on demand virtual visits in languages other than English.  Please review the providers’ profiles for language options, when available.  Maimonides virtual care will soon be integrating interpretation services into our On Demand virtual visits.