Maimonides Virtual Care

In response to COVID-19, Maimonides has rapidly expanded our telemedicine program, combining clinical excellence with the convenience and safety of virtual care. For selected specialties, patients can now connect with a healthcare provider, discuss symptoms, review medications, and develop a plan of care – all from the comfort of home.

 

Already scheduled for a virtual visit with a Maimonides provider?

Young woman sitting in her living room speaking with a male doctor on her laptop during a virtual care session.
Elderly male sitting in his living room speaking with a female doctor on his laptop during a virtual care session.

Book a Virtual Visit

Maimonides is currently offering virtual visits for selected specialties. Please contact your current Maimonides provider to see if a phone or virtual visit is available and appropriate for the care you need. If you are new to Maimonides, please call (718) 283-2665 to learn about available options and book an appointment.

Already scheduled for a virtual visit with a Maimonides provider? 

Maimonides has partnered with Amwell, a leading provider of telemedicine technology, to support our virtual care initiatives. Once you schedule a virtual visit with a Maimonides provider, you will receive an email invitation to your appointment from Amwell. Please click on the link in the email to enroll in Amwell and download the app to your mobile device. Please CLICK HERE for an easy step-by-step guide.  
 
Didn’t receive an email invitation to your appointment or need to change your appointment? Please contact your Maimonides provider.

Frequently Asked Questions

A virtual visit is an easy way for you to connect with a provider on your computer or mobile device, without leaving the comfort of your own home. Signing up is quick and easy.

A virtual visit is an ideal option if you are experiencing a non-emergency condition. If you or a loved one is suffering from a life-threatening condition, you should go to a hospital emergency room or call 911.

You can use your mobile phone, tablet, laptop or desktop computer, as long as it has video camera streaming capabilities. Wi-Fi is the best way to connect for a virtual visit, but a cellular connection may work if you have a strong signal (3 or 4 bars). 

Maimonides is currently offering virtual visits for selected specialties. Please contact your current Maimonides provider to see if a phone or virtual visit is available and appropriate for the care you need. New patients may call (718) 283-2665 to learn about available options and book an appointment.

Once you schedule a virtual visit with a Maimonides provider, you will receive an email invitation to your appointment from Amwell. Please click on the link in the email to enroll and connect with your Maimonides provider.

CLICK HERE for an easy step-by-step guide

Maimonides is partnering with Amwell (formerly known as American Well), a leading provider of telehealth solutions, to offer virtual visits to our patients.

Please launch the Amwell app on your computer or device at least 5 minutes before your scheduled visit time in order to test your connection before being connected to your Maimonides provider. You should be in a quiet place with good lighting so your provider can see you clearly.

Virtual visits are generally billed at the same rate as an in-person visit for the same service. However, during the COVID-19 emergency, many insurers are waiving out-of-pocket costs for virtual visits to encourage patients to stay safe and take advantage of available telehealth options. Please contact your Maimonides provider’s office for more information.

Contact your insurer to confirm your specific coverage prior to your virtual visit.

Maimonides serves a diverse community, and if needed, an interpretation service can be connected to your virtual visit to offer foreign language support. Please discuss any needs for interpretation services when you schedule your virtual visit.